Meet your LSEG Data Access Team
Find the right contact at LSEG Data Access to help get your questions answered and access the full value of your LSEG Data Access Partnership.

Technical Help Desk: 0800 44 3000
Technical assistance: Installation, connection, upgrades, tech issues, credentials

Data and Applications: 0800 44 2000
Data: Issues around LSEG Data Access content sets
Strategic Partnership Team 

Brett Turvey

Group Strategic Relationship Director

Brett is globally accountable for all aspects of the relationship between HSBC and LSEG and coordinates our global network of Account Managers to ensure a seamless and optimal experience for HSBC.

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Bill Fenick

Global Customer Technology Director

Bill is globally responsible for the innovative technology relationship between HSBC and LSEG and coordinates with business and product teams to ensure a seamless and optimal experience for HSBC.

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Alex Lloyd

Lead Global Business Consultant (London)

Alex works with Brett, the Account Team, other business stakeholders (Legal, Customer Operations, Commercial Policy, and Finance teams), connecting with HSBC in the operation of LSEG’s contracts and services provided.

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Johanna Gauci

Account Manager (UK)

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Luca Giovanni Meloni

Account Manager (Germany, Italy, Poland, Switzerland, Turkey)

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Brandi Tish

Account Manager (Armenia, France, Greece, Monaco, Luxemburg, Russia, Spain, Netherlands)

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Anish Jacob Varghese

Account Manager (Pacific & South Asia)

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Virginia Ma

Account Manager (North Asia)

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Yuki Zhang

Account Manager (China)

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Nobuya Kubo

Account Manager (Japan)

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Dolly Chiam

Account Manager (ASEAN)

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Parichay Bhattacharya

Implementation Lead (Singapore)

Bhattacharya works with business leads to ensure the successful execution and delivery of projects to help drive digital transformation, innovation and cost savings at HSBC. In this role he manages the feedback loop to ensure delivery of the agreed roadmap enhancements for customers.

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Vippy Wong

Implementation Lead (HK)

Vippy works with business leads to understand their goals and objectives, in order to identify and prioritize projects that will drive cost savings and value for HSBC. Vippy brings insight on market trends and will work with HSBC to identify creative opportunities to get value from data.

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Customer Success Managers 
Please click on your region below to find information on the HSBC Customer Success Managers.

Nora Lamraidi

CSM Investment Banking & Advisory, USA

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Ken Norian

CSM Enterprise Data Solutions, USA

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Richard Andujar

CSM Wealth Solutions, USA

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Andrea Muller Costa

CSM FX Trading, USA

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Kiwi Qi

CSM PRS (Datascope), USA

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Stanley Chan

CSM Digital Wealth, USA, Canada

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Carizel Madera

CSM Third Party Risk Solutions, USA

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Darren Deedman

Customer Success Manager: Enterprise

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Mark Farmer

Customer Success Manager: Enterprise

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Jan Persson–Tryggedsson

Customer Success Manager: Risk

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Ashling Rossi

Customer Success Manager: Wealth

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Dan Brown

Customer Success Manager: Investment and Advisory

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Joyce Yiu

Customer Success Manager: Trading

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Ratish Pai

CSM Investment & Wealth Solutions, India

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Vitasta Kaul

CSM Trading & Banking, India

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Naveen Stella

CSM Pricing & Reference Data, India

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Bhavesh Bhuta

CSM Trading & Banking, Bangladesh

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Bhavik Shah

CSM Enterprise, India

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Samanthi Gunasekara

CSM Trading & Banking, Sri Lanka

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Mhike Miguelito Esmenda

CSM Enterprise, Philipines

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Catherine Siah

CSM Trading, Malaysia

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Mongkol Poonlap

CSM Indochine Manager, Thailand, Cambodia, Mymmar

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Girish Saparam

CSM Enterprise, Singapore

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Dianne Gagarino

CSM Trading, Philipines

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Belle Ubalde

CSM Risk, ASEAN

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Kesini Pongtanasate

Trading CSM, Thailand

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Audrey Chan

CSM Trading, Singapore

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Gabriela Sustisna

CSM, Indonesia

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Hoai Anh

CSM Enterprise, Vietnam

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Erwan Kok

CSM, Indonesia

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David Tan

Enterprise CSM, Singapore

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Kevin Hsu

Desktop CSM, Taiwan

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Kelvin Chung

Enterprise CSM, Hong Kong

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Benson Chan

Global Markets CSM, Hong Kong

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Lyza Camille Paraggua

Investment Banking CSM, Hong Kong

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Joyce Wong

Risk World-Check CSM, Hong Kong

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Caroline Xu

Business Development Manager, Hang Seng Bank

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Winnie Tang

Research CSM, Hong Kong

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Amelia McEwan

Trading CSM, New Zealand

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John Willets

Enterprise CSM, New Zealand

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Eriko Komatsu

Investment & Wealth Solutions CSM, Australia

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Franscisco Solar

Trading CSM, Australia

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Koji Niikura

Risk CSM, Australia

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Jinxiang Xu

Investment & Advisory / Wealth CSM, China

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Olivia Zhou

Trading CSM, East China

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Amy Cao

Trading CSM, South China

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Lin Cong

Trading CSM, North China

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Tao Su

Enterprise CSM, China

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Xiao Yin Shi

Risk CSM, China

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