LSEG Webinar I On Demand
Revolutionising Customer Experience in Financial Services
Join us as we delve into the latest industry insights and hear from esteemed speakers who provide valuable perspectives on the evolving landscape of financial services. This webinar brought together industry leaders from across the financial markets ecosystem to explore how innovative customer solutions are driving change and shaping the future of the industry.
Register to watch on demand
Agenda:
- Impact of new technologies, such as GenAI, on customer experience
- Practical applications: Strategies for effective implementation of new technology
- Real world use cases: Agentic workflows complimented by Open Directory, fostering seamless communication and boosting efficiency
- Maximising value and managing risks: Identifying key areas where automation and AI can drive significant gains and align with business goals
Please note that while the webinar is available for viewing after the event, we kindly ask viewers to refrain from attributing quotes to individuals in any articles, reports, or other publication